Use a paperclip to push in the small reset button on the back of the NAS for 15 seconds. *** THIS WILL MOST LIKELY WIPE YOUR DATA***įor this process you will need the NAS plugged in. Once you have determined that you have two functioning drives reinstalled in the NAS proceed to step 2. Because of the importance of the information on the unit I'm working on, I replaced both drives with identical ones just as a best practice, as I have a feeling it was handled roughly while it was running (the bad drive sounded like it had a head failure). test for the working drive and backup everything to another location. Here is how I did it.ĭo as others have suggested and power down the system. To get the proper credentials I had to reset the NAS completely. Note that not all Admin accounts are created equal The most likely reason you can't see anything useful in the Web UI/Storage manager is because you don't have the proper Administrator Credentials to make changes to the NAS. This is what I found and what you most likely need to do. I have to redo a failed ix2-200 for a small municipality that is being used as a backup location. I just walked into the same issue as you. So if anyone has any suggestions for me, i'm pretty sure you can't rebuild a 4 disk raid 5 if 3 disks go down. Because although it held a bunch of backups, it also housed a very important virtual server (I did not build this environment), which has no backup, and no one knows how the server was configured. I still have the original disk 3 that was dying, it will boot, but usually dies after 4-5 hours, I'm trying to figure out a way to rebuild the entire raid from a single disk that is on its way out the door. It wiped EVERY SINGLE Drive, and I lost 2-3 years worth of backups that I cannot recover.
It asked me if I would like to configure the new drive into the raid. I replaced the disk, the dashboard identified the new "empty" hard drive. I had a 4 disk array (4 1TB drives), in what I assume was a raid 5 (in the iomega setup you choose Mirror or Parity, Parity was chosen so I assume its raid 5 because its a 4 disk set.).ĭisk 3 on the raid went down. Now I think I lost the motherboard in it so I'll need to take both drives out and find out if I lost data. You might want to see this web page for LED codes. I don't know for certain that the data was copied onto the new hard drive but the led lights on the front stopped blinking after that, so I assume it did. I then installed the new blank drive and closed everything up and it worked fine.
I opened the enclosure and unplugged first one drive and then the other to determine which still had usable data on it. Of course, he first told me that my warranty expired and I'd need to pay $50 for out of warranty support, but he did answer my questions anyway.
The tech I spoke with told me to replace the drive and it will rebuild itself. I had exactly the same problem with the same hardware and I got lucky with the tech support phone system. I hoped finding someone who eventually would have adventured some proc and by sheer luck succeeded in doing so. Therefor I hoped finding someone who eventually would have adventured some proc and by sheer luck succeeded in doing so. This means when one uninstalls the wrong disk, all information is gone, just to end up in nowhere street again as there is no rebuild button. The problem with the NAS Explorer is that, first it doesn't offer the possibility to determine which disk is failing second there it no tab or button to start any rebuild whatsoever. I'm acting as a consultant for an ICT company and we are pretty familiar with IT, from HW through SW including Networking. Just to make the conversation easier and to give you a feeling of my (our) knowledge level, just to avoid basic things. When the rebuilding is about to begin, it should warn you about erasing the data from the new disk just ignore it, there is no data on the new disk (but they assume it might be). The data is mirrored on the other disk, so you will not lose any of it. The NAS should have an IP address that you can punch in your browser and should take you to the management window, kinda like setting up a router. Need to go into the NAS management (usually a browser-based window) and tell it to rebuild it from there. Remove the bad HDD and insert the new one, same capacity or greater.
#Iomega storcenter ix2 flashing white light how to
If you know how to open up the enclosure, it should be pretty straightforward.
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